The work
What you’ll do
- Respond promptly to enquiries from WhatsApp, telephone calls, social media, referrals, and our website.
- Understand each customer’s vehicle needs, budget, timeline, and readiness to buy.
- Explain our vehicle-buying and import processes clearly.
- Prepare or coordinate approved estimates and proposals.
- Follow up consistently without pressuring or misleading customers.
- Guide ready customers through the approved commitment and payment process.
- Maintain accurate sales records, next steps, and forecasts.
- Hand confirmed customers to the relevant operational team with complete information.
- Share recurring customer questions and objections with Marketing and Operations.